Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Customers are responsible for return shipping and there is 2% restocking fee for returns. To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Damages and Incorrect product
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Please do not hesitate to contact us so that we will be able to do our best to resolve the issue(s) or concern(s).
Contact us at: pinkladybathandbody@gmail.com
1(876)226-0349

